1. State level --The Food and Consumer Safety Bureau has responsibility for the licensing and inspection of food establishments, (137F) egg handlers (196), lodging (137F), and food processing plants statewide (137F). The Bureau is also responsible for the inspection of barber and cosmetology salons statewide. The Bureau inspectors cover the entire state for barber, cosmetology, egg handler and food processing plant inspections. In addition they cover 19 counties for food establishment and lodging facility licensing and inspections.

2. Community level --The Bureau contracts with 30 local health agencies across the state to license and inspect food establishments and lodging facilities in 80 of the 99 counties.

1. State level -- The services of the Food and Consumer Safety Bureau apply to people with disabilities by providing access to food safety information, by accepting complaints on the establishments/facilities that are inspected by the state inspectors, and by providing licensing requirements, rules and regulations. Access to this information may be requested by anyone via phone, mail, e-mail, and fax or by walk-in.

2. Community level -- The services of the local health agencies that contract with the Food and Consumer Safety Bureau have offices in local communities. These services apply to people with disabilities by providing the following: access to food safety information, acceptance of complaints on establishments/facilities that are inspected by the local inspectors, and by providing licensing requirements, rules and regulations. Access to this information may be requested by anyone via phone, mail, e-mail, and fax or by walk-in.

1. State level --The Lucas State Office Building has handicap accessible doors, ramps, and restrooms. Signage in the building is in Braille. E-mail can be used by the deaf to request information from the Bureau. The Bureau has a web site, and food safety information is provide via a FDA web site in 13 foreign languages at www.profoodsafety.org

2. Community level -- The local health agencies that contract with the Food and Consumer Safety Bureau have various services, programs and activities that promote and support community living. Many of them provide web sites for the deaf, and handicap accessible facilities.

A. The Food and Consumer Safety Bureau will undertake a thorough and comprehensive review of all policies, programs, and state regulations to determine their relation to the Olmstead decision. One clear focus of this review will be the importance of the consumer's accessibility to receive services, regardless of their disability. Consumer input will be solicited as part of the review process. The Center for Disabilities and Development Staff will be requested to assist the bureau in undertaking an internal assessment of staff attitudes toward those with disabilities. As a result of the assessment and the subsequent staff training, a follow-up assessment will be completed at a future date.

B. As part of the planning process, agency staff will review various Olmstead resources including, the Iowa Plan for Community Development federal department plans and reports relating to their response to President Bush's Executive Order 13217 (http://www.hhs.gov/newfreedom/final/), other state's plans, and reports relating to their response to the Olmstead decision.

C. Collection of public input in the process will be sought from:

• The Olmstead Consumer Task Force
• All identified advocacy groups.
• Other interested Parties

• Rules reviews and self-assessment completed by November of 2003
• Present results of review to the Olmstead Consumer Task Force and other consumer groups in December 2003 or January 2004.
• Implement the plan and evaluate progress in March of 2004. Re-evaluation to occur as necessary, but at least annually thereafter.